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The crew refuse to put my hand bag up in the flight I believe that I should assist her but in fortunately I have desk and canโ€™t push it up I explain for her but she force me to do that this is very bad and I will raise my Complain through higher management and social media canโ€™t keep it like that

This is Emirates air line but I observe that the good treatment only for expat but for uae citizen very bad

Your kind action in this regard will be highly appreciated in advance

My name Alya from uae

050813****

Reason of review: Poor customer service.

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First of all, your English is terrible and it is hard to understand what you are trying to say. Second, the crew is not required to put your hand bag up in an overhead bin.

You are responsible to carry and stow your own bags. If you can't,then you should just check your bags.

Lastly, if it was a handbag like you said, not a rollerboard, then it should have fitted just fine underneath the seat in front of you. There is no need to put in an overhead bin.

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