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I booked with Fly Emirates for a trip to Kuwait and booked with Kuwait Airways back to Dubai. Put in my mind that I visit Kuwait every year and I usually receive my visa on arrival.

The check in counter of fly emirates started stating irrelevant arguments about the visa and how my occupation doesn't allow me to travel. its funny how a " Financial Analyst" cant receive a visa on arrival but a "System Analyst" can. This whole problem happened because of booking Kuwait Airways on the way back.

Please make sure that you lost a very valuable customer and please for everyone Who is reading this, stick to Dubai flight. A simple, easy, and quick flight with no problems.

Product or Service Mentioned: Emirates Airlines Flight Booking.

Reason of review: Poor customer service.

Monetary Loss: $310.

Preferred solution: Full refund.

Company wrote 0 public responses to the review from Nov 28, 2017.
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My colleague faced the same and made a big argument with the emirates staff, and they made him sign a form waiving responsibility. When he go to Kuwait they denied him entry and he paid a 10,000DHS fine, and deported him back after 8 hours of being detained....

sounds like they did you a favour.

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