Not resolved


After flying with Emirates and accumulating almost 70000 miles for me and my wife each - we can do NOTHING with it and are not accepted to redeem miles, make a new Booking, or Upgrade a flight.


We have tried do get upgrades weeks before a flight and right at the Gate without success. I have tried to Book a flight and redeem Miles only on one leg without success.

There is no way you can get any reward from flying with Emirates - IT S A SCAM.


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Product or Service Mentioned: Emirates Airlines Flight.

  • The BIG SCAM
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Of course it is. Emirates hope there are some *** people that will fall for there scam


my family and i have been using skywards miles for upgrades for years. It has even earned us many complimentary upgrades over the years.

Bought many flights with them.

Slightly frustrating when you get to check in and there are no more seats but thats hardly the miles fault! You sure you guys have used your miles before they expired?


Yes, I have found this as well. There are no ways to redeem emirates miles for US residents....The customer service folks sent me a very vague reply which is pasted below

the next Miles expiry in account EK xxxxyyyy is on 30Jun2013 for 11,500 Miles.

Skywards Miles are valid for a period of three years from the date you earn them; during this time you can redeem them at anytime for rewards. After three years they will expire once in a calendar year at the end of the month in which you were born. Expired Skywards Miles, once deducted from your account, cannot be reinstated.

You may redeem your Skywards Miles for flights, upgrades and other reward activities. As the options are numerous, we encourage you to visit our website at

•Log in to your Skywards account

•Click on ‘Emirates Skywards & Business Rewards’ and then ‘Redeem Miles' option

Alternatively for flight rewards, you may contact your local Emirates Contact Centre or Retail Office. If you prefer respond by email, please provide your preferred flight details for redemption and we will be pleased to assist you.

All Skywards rewards are subject to availability and applicable taxes.

Thank you for your support of Emirates and we look forward to welcoming you back on board.

Yours sincerely,


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