Detroit, Michigan
Not resolved
0 comments

When it comes to purchasing ticket, Emirates charges your credit card instantly.

It promises that you can cancel and get full refund. Then, there is a process for refund it stinks. Initially, I was told that it is going to take 3-5 business days. Then I am being told 15 business days. Only God knows that if I ever will get refund or not? It seems that Emirate is way behind technologically when it comes REFUNDS. No wonder if they invest your money and earn interest.

I don't know what Emirates is doing with my money? This is ridiculous and intolerable.

On contrary, Etihad is very good in refunds.

Reason of review: Problems with payment.

Monetary Loss: $2000.

Preferred solution: Full refund.

Emirates Airlines Cons: Poor customer service.

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