Going through customs for flight 19H15 to Dubai on the 12th of February I was declined to take a 32inch golf putter (birthday present) as hand luggage while other passengers were allowed walking sticks, guitars etc. What is the difference?
Guitar strings are just as dangerous in the wrong persons hands, not to mention the walking sticks. When I was sent back to the check-in desk to check the putter in as "fragile", I was told the gate is closed and informed in a "*** happens" attitude the putter must stay behind. Couldn't an air-hostess just take the putter and secured it somewhere in a locker on the plane? I therefor had to cancel my flight (which was a return flight).
The supervisor at the check-in counter was also not available for me to retrieve my booked-in luggage, which was only done an hour later. Theuns van der Bergh.
Review about: Emirates Airlines Flight.
Monetary Loss: $945.