Singapore, Singapore
Not resolved
0 comments

I would like to share a bad experience on luggages, first time I write to you but second time it happens.

-2 years ago, I received my luggage (Rimowa) with 1 wheel missing and 2 enormous impact on it. I went to Rimowa customer service and they fixed it.

- Last Monday, same thing happened. If the wheel is not missing, it is totally out of the luggage, I have pictures I can share.

Frankly, I am not that difficult but if every-times I have to worry about my luggage, what kind of trip and experience is that?

I have no idea where or how it happens, but do note that I travel very often (PPS member on Singapore airlines) and it never happened on any other company.

I wish you to improve your way of managing the luggages because customers care about experiences, and this one is bad.

Product or Service Mentioned: Emirates Airlines Flight.

Reason of review: Damaged or defective.

Emirates Airlines Pros: Seats.

  • emirates luggagedamage
Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Emirates Airlines Reviews

  1. 29 reviews
  2. 19 reviews
  3. 9 reviews
  4. 8 reviews
  5. 1 review
Emirates Airlines reviews