Emirates Airlines
Reviews and Complaints
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Verified Reviewer | Somerville, MassachusettsCanceled flight (NCQS72)
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Bensalem, PennsylvaniaFlight Time Change
Hello,
I am traveling from Mumbai to New York on January 22nd. My flight time was changed from 19:10 to 10:25 and there are no options to change my flight.
The layover at DXB was only 5.5 hours and now it is 14 hours. I actually have a conference to attend in Mumbai on the 22nd afternoon which I already paid for to reserve my spot and it is non refundable. Should I have known the flight time changes earlier, I wouldn't have reserved the time slot on the 22nd. Emirates changed my flight time recently and that's the reason I won't be able to attend the conference that I paid for.
I am really upset about this since Emirates obviously won't compensate me for the conference. I tried calling the customer service several times and I wasn't successful in getting in touch with a representative either.
I had heard good things about Emirates customer service prior to booking my tickets with them but to my surprise, everything I heard is proving false. I'm truly vexed with regards to this and hoping someone can help me out with getting an upgrade for my flight.
Thanks
Name booking without space
Preferred solution: If can please kindly help to correct name with space
Baggage
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Houston, TexasVery bad customer service
Preferred solution: Deliver product or service ordered
Request for date change
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Mississauga, OntarioBooked ticket twice, amount got deducted but the tickets were not booked
Preferred solution: Full refund
User's recommendation: Given a choice, dont book emirates as it dosent understand the customer problems and is most rigid airlines
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Chicago, IllinoisImadelkhaled9@***.com
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Cambridge, OntarioFlight Eternity has changed due Operational Issues
Dear Concern,
My name is Eldho Joy, I had booked a ticket in Emirates from Toronto to Cochin for the date Jan 12th, 2022, and my booking reference is IDQVBN. Yesterday I received a mail from Emirates saying due to some operational issues my flight from Dubai to Cochin is Cancelled and they have given an another flight which is almost more than 18 hrs from the scheduled time which I had booked.
Due to the long waiting time of more than 21 hrs, I try to refund my ticket, but it showed only less than 35% money I had paid for my ticket.
I am expecting a lesser waiting time travel ticket from Emirates or any accommodation and refreshments facilities should given by Emirates for this extra waiting period. Or I would like to get a full refund if possible because these many waiting periods are not fitting my schedule.
In this regard, your early response and action will be highly appreciated.
Thanks & Regards,
Eldho Joy,
Ph - +1-22*-755-****
Email: eldhojoy1991@***.com
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Plano, TexasFlight keep on rescheduling without giving reason apparently looks like overbooking or greed of short time booking
Preferred solution: Let the company propose a solution
User's recommendation: Very poor keep on changing without traveller consent and looks like without valid reason as well.
Worst flight experience
User's recommendation: Do not use emirates
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Toronto, Ontario24 hours delayed flight
Hello,
My name is Sadaf Aghaei . I had a flight from Iran to Toronto on Nov 6 which is canceled and it postponed to the next day (Nov 7) due to this cancelation I lost my day at work .it counts as my off day without any payment .
I am really unhappy about what happend.me Ana my husband both needed to be at work on Nov 7 . who is going to make up our lost pay day?
I tried multiple time to contact with you from a day we get back home but no answer .
I decided to email you to see if it will work. how can I talk to some one about it ?
I will wait for a respond please!
my booking Reference : l5MLYS ( under my husband name : Payam Vahab Kashani)
the flight number :EK 978
please let me know if you need more information
Preferred solution: Refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Downey, CaliforniaIssue about flight tucket
- More no of flights
- Rude csr
Preferred solution: Full refund
Change flight
The speed of their response to customers Always choose Emirates Airlines as much as you can..
User's recommendation: Always choose Emirates Airlines as much as you can, The reason is the comfort and sophistication of their planes, and at the same time, flight crews are always ready to provide services,
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