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I would like to provide my honest feedback which I faced medical alergetic problem with emirates. I am one of the frequent traveler with emirates and most likely to use emirates from USA to Chennai. This is time I had very bad experience with emirates flight from...
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Review
#595642 Review #595642 is a subjective opinion of poster.
Service
Emirates Airlines Flight
Pros
  • Seats
Cons
  • Poor customer service
  • Flight attendant
  • Ran out of meals
Reason of review
Poor customer service
Loss
$10000
Preferred solution
Let the company propose a solution

Emirates Airlines in Chennai, Tamil Nadu - Superficial first degree burns

1.0
Details
I was travelling on Emirates Flight from Dubai to Chennai, where the air hostess tipped the hot cup of black coffee over my lap and I suffered superficial first degree burns. No help no response whatsoever. Lodged a complaint with them they will reply in 30 days. I have mailed many many times and even shared images of the burns, but they still have not responded. Absolutely stone cold, irresponsible responses. Poorest service in terms of service. Most Inhumane service. Literally passed out in pain. They had to give me morphine pain injection to settle me down. I have to wait 30 days for their reply.
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Review
#594519 Review #594519 is a subjective opinion of poster.
Service
Emirates Airlines Flight
Cons
  • Flight attendant
Reason of review
Poor customer service
I would like to share my disappointment and the ordeal that I had to go through during my trip from Dubai to Dallas (USA) on Dec 13 2014 with Emirates Airlines. I checked almost 2 hrs before, collected the Boarding Pass and checked baggage tags, yet I was left stranded...
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Review
#592927 Review #592927 is a subjective opinion of poster.
Service
Emirates Airlines Flight Attendant
Reason of review
Poor customer service

Lost Iphone 6 in the flight Emirates Airlines EK123

I have complaint about lost property Iphone 6 ( Gold color, 16 GB, cover of the phone gold color with small white line front and back ) inside the flight Emirates Airlines EK 123 on 23 of January 2015 from Dubai to Istanbul. When we arrived i move from my seat out of the aircraft and i found that i forgot my mobile on the seat and i was back immediately in two minutes and i didnt found. I asked the cabin crew to check seats and even after cleaning the aircraft they said that nothing found so it is mean stolen. On my way back from Istanbul to Dubai on 3 of February I visit office Lost and Found in Dubai (and in Turkey as well ) but they just apologize. I sent a lot of emails there and here to Emirates Airlines Team just to double check inside and between the seats ( 35A and 35B Zone D) but again and again I face the same reply. Even inside the aircraft available cameras and it is easy to check how and who stole the phone but no one take any action. One week already I trying to contact the team but without result and everyone knows that Emirates Airlines the best, safety and strong airlines in the world and they care about their passengers and their valuable things. I hope that after this complaint you will find the right action. Regards, Olga Loghinova, olusik8952@live.com +971 2543666
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Review
#592491 Review #592491 is a subjective opinion of poster.
Service
Emirates Airlines Flight
Reason of review
Poor customer service

Emirates Airlines Flight Review

4.4
Details
Return flight from dubia to b.ham bloke inseat in front of me add.is seat reclined for whole of return leg.and.all i got was a swollen knee still not right thanks mate.for being an w. ker
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Review
#592281 Review #592281 is a subjective opinion of poster.
Service
Emirates Airlines Flight
Reason of review
Poor customer service

Emirates Airlines - Flight Review from Hook, Hampshire

1.7
Details
الصراحه دايما نسمع ان طيران الامارات احسن طيران بس للاسف سمعه على الفاضي سافرت المره الاولى لتايلند وكان تعامل الستاف غير لبق وقليل ادب وللمره الثانيه عطيت الطيران ايضا فرصه اخر وسافرت الى لندن موعد الاقلاع الساعه ٣:١٠ وركبنا الطباره وجلسنا فيها ساعتين وماطارت الطياره ونزلونا منها وقالوا بتطير بالسبع وطبعا تاخير اخر الى ٩ وركبنا الطياره وماطرنا الا عشر وشي طبعا من الاول ماقالوا عليها تاخير عشان اكثر من ٦ ساعات المفروض يتم توفير فندق للمسافرين الي استطاعوا ان يعطونا كوبون لوجبه مجانيه لم ياخذها احد كنا تعبانين من بعد ترانزيت نريد الراحه شنو بنسوي بوجبه مجانيه ولما ركبنا الطياره حتى مافي اكل موعد افطار عطونا غدا الصراحه الطيران جدا سيء لابعد الحدود وتعامل الموظفين من الجنسيه الهنديه والعربيه سيء للغايه ويعاملون الزبائن بتكبر واسلوب وقح ادا ظلت طيران الاماراتيه على هذه الطريقه سوف تخسر كل زبائنها للاسف لايمكن ابدا ان اسافر على طيران الاماراتيه بالنسبه لي اسوء طيران
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Review
#586374 Review #586374 is a subjective opinion of poster.
Service
Emirates Airlines Flight
Reason of review
Poor customer service

Emirates Airlines in Tampa, Florida - Horrible service

1.4
Details
we had horrible experience with emirates last two times we went to India. Flight attendants are really careless and rude with customers. Its not just with us, other co passengers told us the same. we were traveling with 1 year old kids, when we asked the flight attendant for some baby food, lady said "No Food for babies" and she went away. There is one more lady traveling with along with her one year old, when the baby was cranky and crying, attendant got her food which lady could not take it immediately as the kid was crying so much, attendant was very rude and she just left the food on the floor in front of her and left. We have been traveling with emirates for last 10 years and we noticed gradual drop in their service. I think we are done with Emirates now.
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Review
#584295 Review #584295 is a subjective opinion of poster.
Service
Emirates Airlines Flight Attendant
Cons
  • Poor customer service
  • Flight attendant
Reason of review
Poor customer service
Just had the worst experience wih emirates airlines. Ironically it was my first and my LAST experience wth the airline. I was 6 minutes late due to a delayed connection causing me to miss my flight to Dubai. I tried three different employees for help, one of whom...
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Review
#580194 Review #580194 is a subjective opinion of poster.
Service
Emirates Airlines Flight
Reason of review
Poor customer service

Emirates Airlines in New York, New York - Emirate - most unrealiable ariline - BOOK ANOTHER AIRLINE

My husband and I have flown with Emirates twice now and each time we have an issue with our bags. First time our bags were broken into and recently (landed from JFK last night) my one bag is damaged and the other missing! Whilst Emirates is a good airline in terms of flight attendants and experience, your service levels regarding passenger baggage is terrible! As a passenger I do not care about the food and entertainment options (that's a nice to have) my first and only concern is my family's safety and personal belongings. Each time Emirates has disappointed us. I still do not have any feedback regarding my missing bag ( ref EK16174) and cannot express how disappoint I am for the second time around.
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Review
#578890 Review #578890 is a subjective opinion of poster.
Service
Emirates Airlines Baggage Policy
Cons
  • Missing luggage
Reason of review
Poor customer service
Loss
$5000
Preferred solution
Let the company propose a solution
1.0
Details
I was looking for a place to share my recent experience with emirates airlines and I found this with a wish that some of the emirates management staff will see through this. I am a frequent traveller across europe and north america in almost every month. But I have...
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Review
#575349 Review #575349 is a subjective opinion of poster.
Cons
  • Flight attendant
  • Ran out of meals
  • Poor customer service
Reason of review
Poor customer service