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Emirates Airlines

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Emirates has been in the industry since 1985. Emirates have evolved into a globally influential travel and tourism conglomerate known in the world over for its commitment to the highest standards of quality in every aspect of the business. The company is wholly owned by the Government of Dubai. The company operates an international cargo division, a full-fledged destination management and leisure division, an international ground-handler, as well as an airline IT developer. The company operates 113 aircrafts at the present time.

Emirates Airlines currently fly to more than 100 destinations in 62 countries around the world.
Please try to contact Emirates Airlines Customer Service directly prior to posting any complaints on this site.

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Akjb14
Emirates Airlines - Emirates air lines
5.0 Emirates® P.O. Box 686 DubaiUnited Arab Emirates http://www.emirates.com/us/english/help/contact_us/contact_us.aspx

EMIRATES AIR LINES Dear Sir, This is A.K.Jeelani Badshaw. I would like to bring to your kind notice that I and my family members total...

#315581
Apr 30, 2012
48

Anonymous
Emirates Airlines - Emirates Airline $75 penalty
5.0 Emirates® P.O. Box 686 DubaiUnited Arab Emirates http://www.emirates.com/us/english/help/contact_us/contact_us.aspx

I am forced to change my ticket due to the on going issues in Syria specially Homs. I called the airline to make a change and I was told that things are OK in Syria and no need to...

#305059
Mar 15, 2012
175

Anonymous
Emirates Airlines - Harressment
5.0 Emirates® P.O. Box 686 DubaiUnited Arab Emirates http://www.emirates.com/us/english/help/contact_us/contact_us.aspx

I checked inEK517 on23rd Feb in bussiness class paid for extra baggage After immigration clearence female emirates staff took me to some passport officer I was on Wheel chair Iwas ...

#300731
Feb 28, 2012
196

EmilyJ
Emirates Airlines - EMIRATES- disgusting service, poor security, delays.
5.0 Emirates® P.O. Box 686 DubaiUnited Arab Emirates http://www.emirates.com/us/english/help/contact_us/contact_us.aspx

II recently had the most horrific experience with Emirates, which is the THIRD consecutive bad experience I have had with them.Despite paying an extra $1000AUD to get a...

#295554
Feb 08, 2012
297

Myoussef
Emirates Airlines damaged my baby stroller and ruined my holiday
5.0 Emirates® P.O. Box 686 DubaiUnited Arab Emirates http://www.emirates.com/us/english/help/contact_us/contact_us.aspx

2nd time my baby stroller get damaged with Emirates airline 1st time they didnt even call to update me after doing a damage report 2nd time I follwed up with them and...

#287778
Jan 10, 2012
299

Anonymous
Emirates Airlines - HUNGRY BANGLADESHI CROCODILE GROUND STAFF OF EMIRATES AIRLINE AT RIYADH AIRPORT
5.0 Emirates® P.O. Box 686 DubaiUnited Arab Emirates http://www.emirates.com/us/english/help/contact_us/contact_us.aspx

During my travel from Riyadh to Manila on Nov. 23, 2011 while checking-in at King Khaled International Airport in Riyadh, the support staff (Bangladeshis) of Saudi Ground Services ...

#282234
Dec 17, 2011
350

Jackle
Disgusted with Emirates Airlines
5.0 Emirates® P.O. Box 686 DubaiUnited Arab Emirates http://www.emirates.com/us/english/help/contact_us/contact_us.aspx

I would advice future passangers to be very careful when flying with Emirates Airlines.My bad experience on my recent trip from KL to Dubai and back was a disaster. Not only...

#281842
Dec 15, 2011
477

K.ahsan
Emirates Airlines - Emirates Airline
5.0 Emirates® P.O. Box 686 DubaiUnited Arab Emirates http://www.emirates.com/us/english/help/contact_us/contact_us.aspx

Dear Sir/Madam,Due to my respect to all i am having complain against your air service "EMIRATES".1st of nov. when i was cheeked in at schiphol airport Amsterdam, I was in w...

#281154
Dec 13, 2011
366

Salohcin
Emirates Airlines - Terrible, Unprofessional Customer Service
5.0 Emirates® P.O. Box 686 DubaiUnited Arab Emirates http://www.emirates.com/us/english/help/contact_us/contact_us.aspx

Took me more than an hour for a simple flight amendment. Operator was incompetent and unprofessional. Repeatedly coughing into the phone. Flight miles was reduced by...

#277023
Nov 24, 2011
283

Anonymous
Emirates Airlines - Amirates Airlines Indifferent Attitude
5.0 Emirates® P.O. Box 686 DubaiUnited Arab Emirates http://www.emirates.com/us/english/help/contact_us/contact_us.aspx

Flight EK 978 and EK 217 Oct.28, 2011 both delayed 22 and 68 minutes respectively, many passengers including myself stranded.This airlines fails to get connecting passengers to pl...

#275893
Nov 18, 2011
288

Syed_sh
Emirates Airlines - EK cabin crew, a nightmare
5.0 Emirates® P.O. Box 686 DubaiUnited Arab Emirates http://www.emirates.com/us/english/help/contact_us/contact_us.aspx

I traveled from DXB to BLR on 4th Nov with my wife and we had one of the best experiences on EK. I was served by Ali and a French gentleman whose name I fail to remember now but ha...

#275384
Nov 16, 2011
823

Anonymous
Emirates Airlines - Emirates Hostile Consumer Policies
5.0 Emirates® P.O. Box 686 DubaiUnited Arab Emirates http://www.emirates.com/us/english/help/contact_us/contact_us.aspx

I wish to know why your policy is to not resolve issues in a friendly way?Emirates is going to force me to file a lawsuit against it and its going to cost several times...

#265128
Sep 30, 2011
212

Dale lewis
Emirates Airlines what a joke
5.0 Emirates® P.O. Box 686 DubaiUnited Arab Emirates http://www.emirates.com/us/english/help/contact_us/contact_us.aspx

As a frequent flier I cannot believe that emirates can perform so consistently- badly. My previous flight experience with emirates resulted in them loosing my luggage on both the i...

#264816
Sep 28, 2011
389

Kumar
Emirates Airlines - Crew Member's Bad attitude & discrimination
5.0 Emirates® P.O. Box 686 DubaiUnited Arab Emirates http://www.emirates.com/us/english/help/contact_us/contact_us.aspx

Hi, I took Emirates from Chennai to Dubai recently (Sep 2011) and at the time of booking (online) I had chosen Asian Veg meal. When the meal was being served I was asked what do I ...

#262061
Sep 15, 2011
675

Richbohacs
Emirates Airlines Bad Customer Service
5.0 Emirates® P.O. Box 686 DubaiUnited Arab Emirates http://www.emirates.com/us/english/help/contact_us/contact_us.aspx

On July 22nd, I had my connecting flight with Emirates in Dubai, EK 332 @ 0345 DBX - MLA. I had 1 handcarry & a purse with me all the way from Copenhagen, Denmark, no problem. But ...

#251684
Jul 27, 2011
549

Bob42
Emirates Airlines - Emirates - Who else?
5.0 Emirates® P.O. Box 686 DubaiUnited Arab Emirates http://www.emirates.com/us/english/help/contact_us/contact_us.aspx

Tried to make a customer complaint to Emirates Booking Office in KL Malaysia. Kept on hold for 90 minutes+ The agent checked back every 25 minutes more or less to see if I ...

#238658
May 20, 2011
625

Jumana
Bad service. i wish to inform all Emirates Airlines customers not to travel with them again .
5.0 Emirates® P.O. Box 686 DubaiUnited Arab Emirates http://www.emirates.com/us/english/help/contact_us/contact_us.aspx

To all customers of emirates airlines... dnt travel with them anymore if you have babies.they are very rude and they are not listening to anyone ...they didnt allow my 3 month baby...

#234011
Apr 24, 2011
632

Enteclic
Emirates Airlines - Flight delayed for 6 hours & I shall be sorry not them
5.0 Emirates® P.O. Box 686 DubaiUnited Arab Emirates http://www.emirates.com/us/english/help/contact_us/contact_us.aspx

On 21st March 2011, my flight EK613 on Emirates from ISD to DXB got delayed for more than 6 hours (no reason is given), & hene my connection flight to CAI was lost, hereunder the p...

#228060
Mar 22, 2011
585

Jawedusc
Emirates Airlines - Mis behave & no compensation of flight delay
5.0 Emirates® P.O. Box 686 DubaiUnited Arab Emirates http://www.emirates.com/us/english/help/contact_us/contact_us.aspx

09March 2011 fly from JED DBX via EK804T it was delay 2 hours reason missed connecting flight EK604Tso have to wait around 7 + hours. when asked to their Managers Mr.Reean, Khalid ...

#226862
Mar 15, 2011
877

Sweetra
Emirates Airlines - Nightmare airline!
5.0 Emirates® P.O. Box 686 DubaiUnited Arab Emirates http://www.emirates.com/us/english/help/contact_us/contact_us.aspx

Since discovering Emirates, we had been loyal customers, traveling from New York to Tehran every 8 months and looked to take Emirates on other trips where possible. ...

#223240
Feb 23, 2011
590

Sri
Bad Customer Service by Emirates Airlines
5.0 Emirates® P.O. Box 686 DubaiUnited Arab Emirates http://www.emirates.com/us/english/help/contact_us/contact_us.aspx

Emirates airlines India sector is a total disappointment. I travelled tO Bengaluru on the 3rd Jan 2011 from Dubai and returned on the 7th of Jan 2011 on EK 566/567. The inflight se...

#215337
Jan 08, 2011
1088

Tamer
My passport was stolen on Emirates Airlines
5.0 Emirates® P.O. Box 686 DubaiUnited Arab Emirates http://www.emirates.com/us/english/help/contact_us/contact_us.aspx

For the past 2 weeks I have been through a very bad experience because I lost my passport on flight EK841 on Sun 28th of November. Before boarding the plane I showed my passport to...

#211679
Dec 15, 2010
621

Matamana
Emirates Airlines - Emirates splitting up my family!
5.0 Emirates® P.O. Box 686 DubaiUnited Arab Emirates http://www.emirates.com/us/english/help/contact_us/contact_us.aspx

I have been a long time Emirates customer, and am writing with regards to a very disturbing situation that I am currently dealing with. In April of this year, I boo...

#209732
Dec 02, 2010
883

Sita
Emirates Airlines - Expensive goods were stolen from my bag after check in-emirates
5.0 Emirates® P.O. Box 686 DubaiUnited Arab Emirates http://www.emirates.com/us/english/help/contact_us/contact_us.aspx

I boarded an emirates flight from johannesburg on 23rd nov 14.10 hrs fl no. ek0762 to dubai then to mumbai on 24th nov 04.00hrs flt no. ek0504. My baggage was checked in at johann...

#208750
Nov 25, 2010
849

Alida Un...
Emirates Airlines - Emirates: EXTREMELY bad organisation of flights....
5.0 Emirates® P.O. Box 686 DubaiUnited Arab Emirates http://www.emirates.com/us/english/help/contact_us/contact_us.aspx

I am frequent flyer to Dubai and about 4wks ago I had my 1st Emirates experience and what a disappointment.I was booked on Emirates flight from CPT to DBX and from there I was supp...

#191364
Jul 27, 2010
694

Derekdec...
Emirates Airlines - Emirates Suck
5.0 Emirates® P.O. Box 686 DubaiUnited Arab Emirates http://www.emirates.com/us/english/help/contact_us/contact_us.aspx

This is the second time in 3 weeks I get delayed for 9 hours at Dubai due to a late Emirates flight. On both occasions I did not even get an apology and is expected to hang around ...

#188253
Jul 04, 2010
665

Mustafao...
Emirates Airlines - Bullying by the Emirates Ticketing Staff
5.0 Emirates® P.O. Box 686 DubaiUnited Arab Emirates http://www.emirates.com/us/english/help/contact_us/contact_us.aspx

I was due to travel from Heathrow to Dubai by Emirates Airlines on 20th June 2010 at 1415 hrs.At the ticketing counter, 4-5 arab ticketing staff got in a bullying attitude with me ...

#186731
Jun 21, 2010
738

Anonymous
Emirates Airlines - Informed me on flight cancellation only 3 hours before departure
5.0 Emirates® P.O. Box 686 DubaiUnited Arab Emirates http://www.emirates.com/us/english/help/contact_us/contact_us.aspx

On my way to the airport Emirates airlines phoned me to say I was not flying this 20th of May 2010, because Duabai would not take passengers headed for Düsseldorf, due to the Volc...

#179351
Apr 22, 2010
500

Safra
Emirates Airlines - ATTITUDE OF EMIRATES CABIN CREW
5.0 Emirates® P.O. Box 686 DubaiUnited Arab Emirates http://www.emirates.com/us/english/help/contact_us/contact_us.aspx

On board Emirates Flight EK 650 from RHU TO DXB on the 27th of March 2010.Sri Lankan Flight stewardess Anu took her time in serving my 10yr old son a soft drink or even a glass of ...

#178692
Apr 17, 2010
3021

Anonymous
Emirates Airlines - Bad behaviour of air staff
5.0 Emirates® P.O. Box 686 DubaiUnited Arab Emirates http://www.emirates.com/us/english/help/contact_us/contact_us.aspx

WHILE FLYING WITH EMIRATES FLIGHT FROM DUBAI TO INDIA, FLIGHT NO. EK 517, DATED 29 OCTOBER 2009, DEPARTURE TIME 10:15 PM UAE TIME, ME AND MY BROTHER FACED THE COLDEST BEHAVIOUR OF ...

#162066
Nov 16, 2009
935
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Airlines
Airlines are companies which provide passenger and cargo transportation services using air planes. To offer such services each company has to have a relevant license or certificate. Airlines vary from those operating one plane to transport mail or cargo, to full-service international companies maintaining a fleet of airplanes. They distinguish between the following categories of airline services: domestic, intra continental or international, and intercontinental. Charter flights with scheduled services are also available. Airline personnel consists of pilots, flight engineers and flight attendants. Each plane has its own carrying capacity, thus there is a fixed seat number on the plane and passengers are allowed to have limited hand luggage with them. Other luggage goes separately in the luggage compartment. Onboard, passengers are offered drinks, snacks and rugs which are included in the price of the ticket. Before, during and after takeoff, flight attendants provide the passengers with the rule to be stick to in the plain.

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